Mark has been working to transform the culture of organisations - educational, charitable and commercial - for over a decade now. Change is hard. Clearly, one size does not fit all, but there are approaches and philosophies which fit beautifully together. That was Mark's initial thought on seeing Roy deliver a session several years ago, and it has only become stronger and more evident with time. His particular expertise - seeing how to apply contemporary technologies and working practices to the problems of communication and collaboration in all human organisations - can add something which helps UC become more than the sum of its parts. We're smarter together, and often the smartest person in the room is the room itself...

Mark challenges the way organisations work by asking them 'why do you do what you do?', and helps them see that 'because we've always done it that way' is not a good enough answer. His 'start with why' approach helps organisations achieve a number of key benefits:

- Saving money on hardware, software and services but also by moving away from redundant ways of working and thinking

- Working smarter and becoming more productive both individually and collectively

- Improving staff well-being by providing better communication and empowerment through delegation

- Increasing learner engagement, both in students and adults, by deploying contemporary approaches

- Improving learning outcomes both in terms of short-term measures and long-term life skills

- Preparing young people for a world which is going to be very different from the one their parents understand.

Mark works with organisations in the three distinct ways:

- he can help you with the entire journey to the cloud - a journey which could take three months or three years depending on the appetite for change in the organisation and its people;

- he can build you a communication and collaboration platform which will transform the way people work together in your organisation;

- he can help you build a platform for adding structure and rewards to CPD so that it really counts.